| Q |
Error message, "Connection Fail!(2),
Reason: (-3)no stream timeout" |
| A |
- Power Down your DVR by switching the On/Off switch
at the back of the DVR to OFF position
- Unplug the Power Cable of the DVR.
- Wait for 3 seconds then reinsert the Power Cable
back into the DVR.
- Switch the On/Off switch to ON position.
|
| |
|
| Q |
I cannot view my DVR from the outside. What should
I do? |
| A |
- Make sure you can view your DVR from your internal
network.
- Verify that your Public IP address can be "PING"
from an External Network.
- Log on to the Admin Console of your Router/Access
point provided by your Internet Service Provider.
- Navigate to Advance Network Setup and find "Port
Forwarding" or "Pinhole".
- Create a Port Forward rule that pertains to the
HTTP port specified in your DVR.
- Make sure the IP address of the Port Forwarding
rule is the IP address of the DVR.
- Save the Rule and restart the router/access point.
- Log back onto the Router/Access point and make
sure the Port Forward Rule applied. If not, repeat
step 4 thru 7.
- Access the DVR from an External Network by using
either Internet Explorer or the Client Software
accompanied by the DVR.
|
| |
|
| Q |
My DVR froze after a period of time. I cannot use
any control on the DVR. |
| A |
If the DVR controls are no longer operating but the
recording light is flashing. The best action to take
is to turn the DVR power off, wait for 5 seconds, then
turn the power back on. The DVR will resume operation.
If the problem persist, please contact our technical
support for further assistance. |
| |
|
| Q |
I suddenly cannot access my DVR from the outside. |
| A |
You may have an IP address conflict. Your internal
IP address of your DVR might be in conflict with another
machine on the same LAN. Please adjust the range of
your DHCP server of your router to exclude the IP address
of your DVR. Restart your Router, then restart your
DVR and any machine on your LAN. |
| |
|
| Q |
I have a LTD7708. I can log on to the DVR on Internet
Explorer but no Camera View. |
| A |
On LTD7704 and LTD7708, all Live Views must be operated
on a SINGLE monitor. Dual monitors will not work because
of the resolution of dual screen. Disable one monitor
or clone the monitor to perform Live Views. |
| |
|
A
complete Turn-Key 
